Who We Are

Eurostar Windows & Doors (“we,” “our,” or “us”) operates eurostarwindows.ca. Our head office is at 55 Administration Rd, Units 22-24, Concord, ON L4K 4G9, Canada. We are committed to protecting your privacy and handling your personal information responsibly.

What Information We Collect

We may collect the following types of personal information when you use our website or contact us:

Contact details — name, email address, phone number, and mailing address when you request a quote, book a consultation, or submit our contact form.
Project information — details about your home, window or door preferences, and project scope to prepare accurate estimates.
Usage data — pages visited, time on site, browser type, and device information collected automatically through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested quotes or consultations.
Schedule and complete window or door installations.
Improve our website, products, and customer service.
Send follow-up communications about your project (you can opt out at any time).
Comply with legal obligations under Canadian privacy law.

How We Protect Your Information

We use industry-standard security measures including SSL encryption, secure servers, and access controls. We do not sell or rent your personal information to third parties. We only share data with trusted service providers who help us operate our business (e.g., email platforms, analytics), and they are bound by strict confidentiality agreements.

Cookies and Analytics

Our website uses cookies and Google Analytics to understand how visitors interact with our pages. This data is aggregated and anonymous. You can disable cookies in your browser settings at any time. We also use Google Tag Manager to manage tracking scripts efficiently.

Your Rights

Under Canadian privacy legislation (PIPEDA), you have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate information.
Withdraw consent for the use of your data.
Request deletion of your personal information.

To exercise any of these rights, please contact us at [email protected] or call (416) 633-5921.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: [email protected]
Phone: (416) 633-5921
Address: 55 Administration Rd, Units 22-24, Concord, ON L4K 4G9